Faq shipment

You can view all of Paws & Pals shipping information here.

All Paws & Pals orders in the lower 48 states are shipped using UPS Ground, which guarantees delivery within 5-7 business days or less. Allow up to 24 business hours for processing.

Paws & Pals shipping for the 48 contiguous states is as follows: Up to 13 oz = USPS First Class (1-7 Business Days) 14 oz – 8lbs = UPS Sure Post (Up To 10 Business Days) 9lbs or more = UPS Ground (1-5 Business Days)

Yes, Paws & Pals ships to Hawaii, Alaska, Puerto Rico, and the Virgin Islands.

Paws & Pals shipping for Hawaii, Alaska, Puerto Rico, and the Virgin Islands is as follows: Up to 13 oz = USPS First Class 14 oz or more = USPS Parcel Select All merchandise shipped to non-contiguous states (Hawaii, Alaska) or off-shore U.S. territories (Puerto Rico, Guam, Northern Mariana Islands, Virgin Islands) will be shipped using the United States Postal Service (USPS) and may incur a surcharge.

Yes, Paws & Pals ships internationally. All orders are shipped using USPS First Class International mail. This service does NOT include a tracking number, and does NOT include custom duties, responsibilities, and taxes. Please consult your customs office for additional fees or costs. Shipping time varies between 2-6 weeks Please go to USPS.com for further information regarding First Class International Mail (Not Domestic). We do offer another International service that includes a tracking number and typically delivers within 1-3 weeks. The cost varies upon country. Please contact us for further information.

Yes, Paws & Pals ships to Canada using UPS Standard Post.

Yes, Paws & Pals ship overseas using Mail Innovations International or UPS World Wide Express Saver.